:::

搜尋

會員登入連結



2017 大三出國輔導通報 -


[ 語言 ][ 政經 ][ 資軟 ][ 應資 ][ 觀光A ][ 觀光B ]
[ 學校資料 ][ 相關討論 ][ 選校輔導 ]《登記統計》《使用說明及問題

2017大三出國輔導通報系統 - 留學心得報告[編輯]
觀光A 404860735  李 昂   留學學校:國際飯店管理學院(澳洲)-限觀光系

(一)基本資料

I was studying in ICHM from July 2017 to December 2018. ICHM is located in Adelaide, which is a quiet and beautiful city. Adelaide is the fifth luxury city in Australia, when I lived in this city I can never feel crowded and stressful like what I felt in my country. There are four subjects for international students, including applied business communication, food and beverage, rooms division and guest service deliver. (69字)

(二)課程學習

照片說明:practical section

【照片說明:practical section】

My favorite subject is delivering guest service, in this course, we have several chances to work at the restaurant. Many things I got to learn in this course, including taking order, setting tables and dealing with problems from customers. Sometimes the guests can’t accept certain ingredient, and our task is to be a message transferor between guests and kitchen to make everything as perfect as possible. The most difficult part for me in this course must be order taking. Guests don’t care if the server is a student or not, they just ask for what they want like what we do in the restaurant, I got to listen what the guests said carefully word by word. Therefore, I was under the pressure all the time when I was working there, it is shameful for servers to ask guests to make the order several times, and no mercy for clarifying some kinds of alcohol with long name. Despite there are so much hardship I need to go through, practical work is still more interesting than attending the class. Making coffee is also a part of delivering guest service, we can taste the coffee we make and identify the difference. Base on my experience, the key to make the best coffee is timing. Even though stop filling coffee with milk one second later than standard time can cause huge difference on flavor. To be a professional coffee maker, it takes long time to get sensitive sense of taste and outstanding conception of making coffee. During these short classes I only have tried how to make a cup of coffee with fair taste and nice look. Mark is the professor of this course, he is also a gentleman who taught me how to handle guests’ problem. Mark was just like a manager when I was doing the practical section at the restaurant; he not only did what we did but also took over the trouble that we can’t handle. Even though sometimes he complains that he stayed up late but still need to wake up early, I can tell how patient he is from the way he treats students.(359字)

(三)生活環境

照片說明:lazy guy is lying on the grass

【照片說明:lazy guy is lying on the grass】

ICHM doesn’t have its own classroom, so we sometimes can see the students from different colleges staying in the same building with us. All the international students are forced to live on campus; foods and laundry are included in the bundle of accommodation fee. I have say that live at the same place is a good way to know each other further. The most of off campus students can’t know many people even they try; however on campus students do everything together. Since Adelaide is a boring city for the most of youth, we have roughly one small party per week at different our units. Public transportation is a great advantage of Adelaide, people can arrive almost anywhere by bus, and the downtown is only twenty minutes driving from ICHM. I seldom dine out of campus because foods are provided in the student restaurant. At the beginning the foods taste better than my expectation; however, after couple weeks I found that they are in the same routine and I’m getting bored with that, finally started looking for something more delicious in Adelaide. Unfortunately, I would only recommend one Korean restaurant, it is known for dumpling but I prefer bi-bim-bab more. ICHM is located in a quiet suburb, it looks peace in day but quite dangerous at night, people don’ walk on the street at night even though I have brought some money to the bank by myself after dinner once before.(244字)

(四)自我成長

照片說明:my placement manager in ICHM

【照片說明:my placement manager in ICHM】

In the courses, professors encourage students to answer the questions and also be active to join all the activities. Getting used to such a net-working environment takes me long time. I’m not a kind of person who likes to get attention from others in public; I can still remember that I froze up in the last presentation I did in Tamkang University. In ICHM, I get to break my limitations one by one with no excuse. Professors would ask students to answer the questions randomly, after several times of answering I gradually conquer the fear in my mind. Many social events held by ICHM are helpful for building confidence. In hotel industry the more people you know the easier you can get successful, this is common sense but I had not realized how poor my socializing skill is until attending those activities. The formation of assignments is also a new challenge; every point we mention in the work needs to be supported by at least one reliable reference resource.In the second semester, I chose to work in Gold Coast for my industry placement. This is a new start for me because I left my friends away and searched for accommodation by myself. I shared a unit with an Australia who graduated from ICHM one year ago. He is a really nice person, I joined the Christmas party with his family on the boat, it is a brand new experience that I have never had, I was so excited to know how western celebrate Christmas and totally sink into the atmosphere. If I had not decided to be isolated, I would never get these precious memories. (277字)

(五)大三出國建議

For those who want to study in ICHM, you should be proud of yourself because you are going to invest your time in hardship. You will be working for six months but not just sit on the chair and listen to the professor. Adelaide is a city with extreme weather; don’t forget to put few coats into the luggage before you get off. The interview for industry placement starts from October; I would recommend you do some research on the hotel you like to work at earlier in order to succeed easily. Secondary, like what I mentioned above, Adelaide is a quite boring place for students, in the first semester I spent the most of time in the gym with my friends, one of my friend changed himself from a fat nerd to a masculine guy, so you can know how boring this place is. If you are still bored with the life in Adelaide and also want to make some friends, Justin is a nice Indonesian guy to play with. He was my best friend when I was in ICHM, even though sometimes he is nasty, he is still a reliable man when working. The most important thing is that he is open to making friend with Taiwanese especially for girls.(213字)

(六)其他

(0字)

補充照片

點閱次數:77資料更新時間:10月20日 17:47
[編輯‧修改]
[ 回通報首頁 ]